Privacy Policy | Aitmaad Organics

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us", or "Our" in this Privacy Policy) refers to AITMAAD ORGANICS (SMC-PRIVATE) LIMITED, Shop No. 13, Ward No. 9, Near Beacon Light Public School, Fatehpur, Tehsil Karor Lal Esan, District Layyah, Punjab, Pakistan.
Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Pakistan
Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company (including third-party courier and logistics services for order delivery), to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Aitmaad Organics, accessible from https://www.aitmaadorganics.pk.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You for order processing, fulfillment, and customer support. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

Where required by law, we use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with Your consent. You can withdraw or change Your consent at any time through Your browser or device settings.

We use both Session and Persistent Cookies for the following purposes:

Necessary / Essential Cookies (Session Cookies): Essential to provide You with services available through the Website, authenticate users, and prevent fraudulent use of accounts.
Cookies Policy / Notice Acceptance Cookies (Persistent Cookies): Identify if users have accepted the use of cookies on the Website.
Functionality Cookies (Persistent Cookies): Allow Us to remember choices You make when You use the Website (such as login details or language preferences).

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: To manage Your registration as a user of the Service.
For the performance of a contract: The development, compliance, and delivery undertaking of the purchase contract for products purchased through the Service (including Cash on Delivery order processing).
To contact You: By email, telephone calls, SMS, or equivalent electronic communications regarding order status, delivery notifications, updates, or security alerts.
To provide You with news and special offers: About other goods or services similar to those you have already purchased or inquired about, unless You have opted out.
To manage Your requests: To attend and manage Your inquiries or support requests.
For business transfers: In connection with any merger, sale of assets, or restructuring.

We may share Your Personal Data in the following situations:

With Service Providers: We share necessary personal information (such as shipping address and phone number) with third-party logistics and courier companies to deliver your orders, as well as analytics tools to monitor website performance.
For business transfers: In connection with, or during negotiations of, any business merger or acquisition.
With Affiliates: Requiring them to honor this Privacy Policy.
With Your consent: For any other purpose with Your explicit consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy:

User Accounts: Retained for the duration of your active account relationship plus up to 24 months after account closure.
Customer Support Data: Tickets and chat logs retained up to 24 months from ticket closure.
Usage Data & Logs: Retained up to 24 months for analytics, troubleshooting, and security monitoring.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Where required by applicable law, We ensure that international transfers of Your Personal Data are subject to appropriate safeguards.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing into Your Account or by contacting Us directly.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: nazmineakhter7777@gmail.com
By phone: +92 307 820 1130